In Reply to: USB device listed as USB\UKNOWN.DeviceDesc posted by Gary Catterall on 06/17/02 at 6:08 AM:
Which Windows version is this?
Open System Information (MSINFO32.EXE) and navigate to Hardware Resources > IRQs. Click anywhere in the right pane and then press CTRL-A and then CTRL-C. You have copied that data to the clipboard. Paste that data in a reply here.
: I have a problem with the USB ports in my system. After adding a Creative DAP Jukebox I have realise that none of my USB ports work. This is the first USB device I have so the ports may never have worked I have a device listed in Device Manager as
: "%USB\UKNOWN.DeviceDesc%" but this has
: a red cross by it. If I enable the device and reboot it has a yellow exclaimation mark. I have the latest ROM (dated 10/03/00) and have re-installed Windows and have changed the IRQ of a modem that was
: IRQ11 with the USB hub. None of this has helped. Please help!