In Reply to: USB not working under W2k posted by Harald on 05/13/02 at 8:21 AM:
PnP OS should be DISabled, believe it or not. Go figure. Repairing without ACPI is what you need to do:
Look in Device Manager under "Computer". If it's ACPI, let's change it to "Standard PC":
1. Reinstall Windows 2000 from within Win2K (run Setup on the CD) and (on reboot) press F5 when you see "Setup is inspecting hardware..." and select the Standard PC HAL when prompted. Continue by using the Repair > Fast Repair method. This is the technique I recommend.
2. An easier, but less sure fix is to change the driver for "Computer" in Device Manager to Standard PC and restart. Go to the Driver tab and click Update driver> Next> Display a list...> Show all...> Standard PC. Although this technique works for me, I have heard of systems that will not restart when it's used. A word to the wise...
Afterward, go to Control Panel > Power Options > APM and eable APM.
: In short: Windows sees USB controller but cannot configure.
: I cant seem to get my USB ports up and running. In device manager there is a yellow sign with an exclamationmark in front of Intel...AB/EB PCI to USB controller. Properties says that system firmware does not include enough information to properly configure the device. I have however upgraded to latest award bios available for my motherboard (intel 440 bx chipset, epox KS-BP6 card). I have also configuered every setting suggested (pnp os enabled etc) in bios. Also tried without USB support without any luck. I dont seem to have any ACPI setting in bios. Will upgrade to service pack 2 but very much doubt it will help. Might try repair installation without ACPI too, but since I dont seem to have such setting in bios I doubt that will help either.
: My computer is of 98/99 make, not factory made but assembled by reseller. I have never used my USB ports before, so this problem has always been present.
: Intel USB system ready check says "no software upgrade req" and "cannot determine hardware configuration" and of course "driver connection not operation correctly".
: Didnt help changing to Windows standard USB controller drivers.
: Any suggestions greatly appreciated.