In Reply to: Re: Sound Blaster Extigy driver does not install on XP Professional. posted by Bill D. on 04/28/02 at 1:05 PM:
If you upgraded to WinXP Pro from a Win9x version with your USB devices plugged in that's the problem. Although, Microsoft has contacted me regarding upgrade paths, I stand by the results we understand to be true. Win9X to WinXP Pro is not a proper upgrade path. A clean install of the OS is necessary. If this is not the case Win9x drivers may be the problem.
: I can't find a whole lot of information about the Extigy. It's supposed to support XP out of the box.
: Are any other USB devices working on your PC? Are you logged on as Administrator?
: Open System Information (MSINFO32.EXE) and navigate to Hardware Resources > IRQs. Click anywhere in the right pane and then press CTRL-A and then CTRL-C. You have copied that data to the clipboard. Paste that data in a reply here.
: : I receive the follow message:
: : There was a problem installing this hardware:
: : Sound Blaster Extigy
: : An error ocurred during the installation of the device:
: : The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later. Contact your hardware vendor.
: : Any idea?