You're giving me credit where it isn't due I just use the services of SpamCop for my email. On the other hand, you might have heard of me in the ShareWare world --- but that was a long time ago, now...

In any case, I don't see anything obvious in the IRQs:

IRQ 0 System timer OK
IRQ 1 Compaq Easy Access Internet Keyboard OK
IRQ 4 Communications Port (COM1) OK
IRQ 5 Intel(R) 82801CA/CAM SMBus Controller - 2483 OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 Mobility Radeon OK
IRQ 9 Standard Universal PCI to USB Host Controller OK
IRQ 9 Standard Universal PCI to USB Host Controller OK
IRQ 9 Conexant HSFi V92 MiniPCI Modem OK
IRQ 9 Texas Instruments OHCI Compliant IEEE 1394 Host Controller OK
IRQ 9 Texas Instruments PCI-1410 CardBus Controller OK
IRQ 9 Intel(R) PRO/100 VE Network Connection OK
IRQ 9 SoundMAX Integrated Digital Audio OK
IRQ 12 Synaptics PS/2 Port TouchPad OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK

Thank you for your help....

-BobSchenot

: Let me start by saying THANKS, Bob. I am a user of your services and recommend SPAMCOP regularly. You provide a wonderful and necessary service. Kudos!

: Laptops can be a pain because the USB subsection is usually hard-wired to the VGA and sound subsystems. This sometimes causes IRQ-sharing which USB 1.0 controllers don't like. Open System Information (MSINFO32.EXE) and navigate to Hardware Resources > IRQs. Click anywhere in the right pane and then press CTRL-A and then CTRL-C. You have copied that data to the clipboard. Paste that data in a reply here.

: Once I have that data, I can formulate an attack plan.

: Bill

: : I purchased a CannonScan n670u to use on the road with my Compaq (XP personal) notebook. The major attraction of the Cannon scanner was its portability --- it is small, has a lock down cover, and is powered thru the USB port.

: : The scanner works fine with my (older) Compaq desktop.

: : During install on the notebook, it was recognized correctly when I booted with it attached, and loaded all the software.

: : When I try to use it, I'm getting the message now that it is not attached. I strongly suspect that the feature of being powered by the USB port & using it with a notebook may be the root of the problem (but the scanner sure looks like it was meant to be part of a traveling pair).

: : I've been unable to find any information at all about the compatability of this particular pair.

: : Anyone have any information on this combination?

: : Thank you.

: : -BobSchenot
: : Schenot@SpamCop.net