VIA is having big problems with their USB 2.0 effort. It's buggy as heck. Did you build this PC? If you did, you should return the motherboard for one with an NEC chip (MSI makes such boards). If the PC is from a PC maker, return it.

Otherwise, you can always add an NEC USB 2.0 adapter card.

Bill

: I'm trying to use a USB-2 pocket hard disk drive (Cutie20Gb, made by Sarotech) on my computer with windows xp, and "Via USB 2.0 enhanced host controller". I have on my computer 4 usb2.0 hubs on the back + 2 usb1.0 hubs on the back + 2 usb1.0 hubs in the front of my computer. When inserting the pocket hd into the usb1.0 hub located on the back of my computer everything works just fine (in device manager I get "usb mass storage device", and a new drive is added to "My Computer"). When trying to use the usb-2 hubs (or the usb-1 on the front), the hd is recognized in the device manager as "usb mass storage device", yet I do not get a new drive in "My Computer" - moreover, after a minute or two I get the message in the device manager "code 10, device can not start".
: Please help !!!