In Reply to: Re: more on adaptec usb posted by Jeff Roberts on 07/06/02 at 9:45 AM:
: The best method of installing the Adaptec USB 2.0 drivers in Windows XP is to disable the Microsoft drivers first and then update to the Adaptec version of drivers. This can be done in the following order:
: Note: Prior to performing these steps, you might want to download and extract the current version of Adaptec USB 2.0 drivers from the Adaptec web site.
: i've written privately to you but i want everyone to know that what you suggested has solved the problem. thank you very much.
: Open up the Device Manager in Windows XP and branch down the category Universal Serial Bus controllers.
: Locate the Microsoft USB 2.0 listing for the adapter, the NEC PCI to USB Enhanced Host Controller B0 (or B1) and highlight it.
: Now 'right-click' on the listing and choose "disable."
: After the listing has been disabled, you will see a red "X" next to it. You can now 'right-click' on the listing again and choose "update driver."
: When the Hardware Update Wizard appears, select "Install for a list or specific location (Advanced)."
: In the next window choose "Don't search, I will choose the driver to install" and continue.
: The next window should show you the compatible models that XP has found for the Adaptec card. Bypass this and choose the "Have disk..." button.
: Windows XP will by default look to the floppy disk drive for an updated driver. Select the "Browse..." button instead and point Windows to the folder where you have downloaded and extracted the Adaptec drivers (normally 'c:\adaptec\usb2').
: Choose the "adptusb2.inf" file and select the 'Open' button.
: Select the 'OK' button to continue.
: You should now see the Adaptec listing for your USB2Connect adapter. Click the 'Next' button to install it.
: You may receive a warning that the driver "has not passed Windows logo testing to verify its compatibility." This is normal for the driver installation and you should select the "Continue anyway" button.
: Windows should install the drivers and then will likely generate an error window stating that XP 'had a problem starting the driver.' This also is normal since we have disabled the driver ahead of time. Select the "Finish" button to continue.
: The Device Problems Troubleshooting Wizard may come up and ask you if you want to try to enable the driver. Select the "Next" and "Finish" buttons to re enable the driver listing.
: This should enable the Adaptec 'Enhanced' listing for the card in the Device Manager and the USB 2.0 drivers should now be successfully installed. This process will ensure that you can deactivate the drivers in XP prior to installing them and usually will give you much better results when updating or installing drivers.
: Jeff Roberts
: : tried that. i am running xp pro. the install procedure you referred to is
: : for windows below xp. in any case, the adaptec .inf file is rejected. so
: : what's the bottom line: device manager doesn't think that the usb adapter is
: : adaptec; event viewer does and issues an error message because there isn't
: : the proper adaptec driver.