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   Posted by Tammy on 12/06/02 at 9:31 PM

Subject:   Wrong os detection with usb chipset


Message Posted

Here is the scenario: After installing software meant for win98se and higher on a Dell WINme computer. The hardware drivers loaded no problem no conflicts in device manager but when tryng to run the software n video device was detected. So we ran the intel check usb and the diagnostic came back that the Win95 system should be updated to Win98 again I state it is on a winme os. The chipset is a 82801 ba/bam chipset. So when I went to check the chipset matrix WINme for the 820 chipset does not require any updates.

PLEASE HELPPPPPPPPPPPPPPPPPPPPPPPPpp this is very frustrating and I am encountering it on several computers (various customers)

Thank you anyone for your time and help regarding this matter.
Please if you can send me the email as I am currently working with a customer.



  

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