WWWBoard New Message: Message 1978: Re: Wrong os detection with usb chipset

WWWBoard New Message: Message 1978: Re: Wrong os detection with usb chipset

WWWBoard: Message 1978

Posted by Bill D. on 12/06/02 at 9:44 PM

Subject: Re: Wrong os detection with usb chipset

Message Posted

In Reply to: Wrong os detection with usb chipset posted by Tammy on 12/06/02 at 9:31 PM:

Since USBCheck was written before WinME existed, this should not surprise you.

Which device are you having trouble with? What is the approximate percentage of PCs with the problem?

Bill

: Here is the scenario: After installing software meant for win98se and higher on a Dell WINme computer. The hardware drivers loaded no problem no conflicts in device manager but when tryng to run the software n video device was detected. So we ran the intel check usb and the diagnostic came back that the Win95 system should be updated to Win98 again I state it is on a winme os. The chipset is a 82801 ba/bam chipset. So when I went to check the chipset matrix WINme for the 820 chipset does not require any updates.

: PLEASE HELPPPPPPPPPPPPPPPPPPPPPPPPpp this is very frustrating and I am encountering it on several computers (various customers)

: Thank you anyone for your time and help regarding this matter.
: Please if you can send me the email as I am currently working with a customer.

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: Since USBCheck was written before WinME existed, this should not surprise you.

: Which device are you having trouble with? What is the approximate percentage of PCs with the problem?

: Bill

: : Here is the scenario:  After installing software meant for win98se and higher on a Dell WINme computer.  The hardware drivers loaded no problem no conflicts in device manager but when tryng to run the software n video device was detected.  So we ran the intel check usb and the diagnostic came back that the Win95 system should be updated to Win98 again I state it is on a winme os.  The chipset is a 82801 ba/bam chipset.  So when I went to check the chipset matrix WINme for the 820 chipset does not require any updates.

: : PLEASE HELPPPPPPPPPPPPPPPPPPPPPPPPpp  this is very frustrating and I am encountering it on several computers (various customers)

: : Thank you anyone for your time and help regarding this matter.
: : Please if you can send me the email as I am currently working with a customer.

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