In Reply to: Intel USB Chipset problems with Quickcam Pro 3000 posted by Joel on 12/07/02 at 9:45 AM:
1. Note the devices that are sharing the IRQ with the USB host controller. Look in System Information > Hardware resources > IRQs.
2. Boot to BIOS setup (press Del, F1, or F10 at initial boot).
3. Go to the "Integrated Peripherals" section and disable one or both serial (Com) ports if you are not using them. Disable the LPT port if you use a USB printer.
4. Go to the "PnP/PCI" section and enable "PnP OS", "Auto" and "Reset Configuration Data". The last is a momentary switch and will be disabled each time you return here. It releases the BIOS lock on IRQs and lets Windows take over and is VERY important.
5. Boot DIRECTLY to Windows Safe Mode (continue booting and press F8 repeatedly to get the boot menu) and unplug any USB devices. Remove all USB software in Add/Remove Programs. Open Device Manager. Remove the USB root hub and host controller *in that order*. Remove all USB drivers. Look for duplicate or erroneous drivers and *remove them all*. Windows will reinstall genuine devices.
6. If you have any SB16 emulation drivers, disable them in the hardware profile (do not remove). These are DOS sound drivers and most don't need them.
7. Lastly, remove the drivers for the devices sharing the IRQ with the host controller. Windows should reinstall the drivers automatically.
At this point you have freed up 2 or 3 IRQs and reset Windows IRQ assignments. You can reboot and reinstall your devices *as per manufacturer's instructions*.
Bill
: I have recently plugged in a quickcam camera in one of my usb ports. Since I've installed it, I cannot use the volume controls on my keyboard. Every other key (play, stop, etc.) works fine. My system runs on Win98 and my bios might be somewhate out of date since I've had this computer for almost 5 years now.
: The following is my system's info.:
: 0 System timer
: 1 Standard 101/102-Key or Microsoft Natural Keyboard
: 2 Programmable interrupt controller
: 3 Communications Port (COM2)
: 4 Communications Port (COM1)
: 5 Telepath for Windows with x2
: 6 Standard Floppy Disk Controller
: 7 ECP Printer Port (LPT1)
: 8 System CMOS/real time clock
: 9 D-Link DFE-530TX PCI Fast Ethernet Adapter (Rev A)
: 9 ENSONIQ AudioPCI
: 9 RADEON 7200
: 9 IRQ Holder for PCI Steering
: 9 IRQ Holder for PCI Steering
: 9 IRQ Holder for PCI Steering
: 10 (free)
: 11 Intel 82371AB/EB PCI to USB Universal Host Controller
: 11 IRQ Holder for PCI Steering
: 12 Microsoft PS/2 Mouse (IntelliPoint)
: 13 Numeric data processor
: 14 Primary IDE controller (dual fifo)
: 14 Intel 82371AB/EB PCI Bus Master IDE Controller
: 15 Secondary IDE controller (dual fifo)
: 15 Intel 82371AB/EB PCI Bus Master IDE Controller