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Vista

USB Guide

A USB device may no longer work correctly after Windows Vista resumes from sleep or from hibernation

            The solution is available from Microsoft

            http://support.microsoft.com/kb/928631

Update for Windows Vista USB

            Cumulative update rollup for USB core components in Windows Vista

You receive an error message if you try to install a USB device on a Windows Vista-based computer that was upgraded from Windows XP

            http://support.microsoft.com/kb/940267

How to troubleshoot USB device problems that may occur after a portable computer that is running Windows Vista resumes from sleep or from hibernation

            http://support.microsoft.com/kb/953367

A hot fix rollup for the USB audio driver is available for Windows Vista-based and Windows Server 2008-based computers

            http://support.microsoft.com/kb/944681

Windows Vista no longer starts, and Startup Repair does not fix problem

            http://support.microsoft.com/kb/934540

Microsoft Knowledge Base Solutions for USB Problems

•	Cumulative update rollup for USB core components in Windows Vista
	(941600) - This article describes an update rollup for USB core components in Windows Vista that is available as a general distribution release. Lists the issues that are fixed by this update http://support.microsoft.com/kb/941600
•	A Windows Vista-based computer may stop responding if a USB camera is ...
	(939331) - Resolves a problem where a connected USB camera may cause Windows Vista to stop responding during an unattended installation or during startup. http://support.microsoft.com/kb/939331
•	A USB telephony device that is installed on a Windows Vista-based ...
	(936004) - Fixes a problem in which Windows Vista configures a newly installed USB audio device as the default audio device. This behavior occurs even though the newly installed audio device ... http://support.microsoft.com/kb/936004
•	Some USB audio devices and some USB audio TV tuners do not work ...
	(933262) - Explains that some USB audio devices and some USB audio TV tuners do not work correctly together with a Windows Vista-based computer. Provides a hotfix to resolve this problem. http://support.microsoft.com/kb/933262
•	Error message when you connect a USB printer to a Windows Vista-based ...
	(929711) - Describes a problem in which you receive the following error message when you connect a USB printer to a Windows Vista-based computer: "A device driver was not installed correctly. http://support.microsoft.com/kb/929711
•	When you connect a USB multifunction printer device to a Windows Vista ...
	(934633) - Fixes an issue in which a second instance of the printer object is listed under Printers in Control Panel, and the first instance no longer works. This issue occurs when you ... http://support.microsoft.com/kb/934633
•	A hotfix rollup for the USB audio driver is available for Windows ...
	(944681) - Describes a hotfix rollup for the USB audio driver in Windows Vista and in Windows Server 2008. This hotfix rollup fixes several problems and provides some improvements for the USB ... http://support.microsoft.com/kb/944681
•	A USB 1.1 device that is plugged into an EHCI controller on a Windows ...
	(963655) - A USB 1.1 device disappears from the system when you insert two USB 2.0 devices and the USB 1.1 device into the same EHCI controller on a Windows Vista Service Pack 1-based or ... http://support.microsoft.com/kb/963655
•	Error message when you try to put a Windows Vista-based computer to ...
	(930568) - Error message when you try to put a Windows Vista-based computer to sleep or into hibernation: "STOP 0x000000FE BUGCODE_USB_DRIVER" http://support.microsoft.com/kb/930568
•	A USB device may not work when you start a Windows Vista-based ...
	(941996) - Resolves a problem in which a USB device is not available for use when you start the computer, or when you wake the computer from sleep. The device may be a fingerprint reader, a ... http://support.microsoft.com/kb/941996
•	A USB device may no longer work correctly after Windows Vista resumes ...
	(928631) - Resolves a problem in which some USB devices are not detected correctly after Windows Vista resumes from sleep or from hibernation. http://support.microsoft.com/kb/928631
•	A USB composite device does not work after you disable and then enable ...
	(933442) - A USB composite device does not work after you disable and then enable the device in Device Manager on a computer that is running Windows Vista http://support.microsoft.com/kb/933442
•	How to troubleshoot USB device problems that may occur after a ...
	(953367) - Describes troubleshooting steps to resolve problems in USB devices after the computer resumes from sleep or from hibernation in Windows Vista. http://support.microsoft.com/kb/953367
•	Stop error message when you plug a USB storage device into the USB ...
	(954589) - Describes a problem in which you may receive a Stop 0x0000007E error message when you plug a USB storage device into the USB port of a Windows Vista SP1 or Windows Server 2008 ...

•	Stop error message when you plug a USB storage device into the USB ...
	(954589) - Describes a problem in which you may receive a Stop 0x0000007E error message when you plug a USB storage device into the USB port of a Windows Vista SP1 or Windows Server 2008 ... http://support.microsoft.com/kb/954589
•	Error message on a Windows Vista-based computer that is running a USB ...
	(934796) - Resolves a problem in which you receive a STOP 0x000000FE BUGCODE_USB_DRIVER error message if the computer uses a USB composite device that has the Selective Suspend feature enabled http://support.microsoft.com/kb/934796
•	A connected USB storage device does not appear when you click the ...
	(927826) - The embedded USB hub detects a device that is connected to the USB hub as being a non-removable device. This problem occurs because of the way in which Windows Vista handles devices ... http://support.microsoft.com/kb/927826
•	A USB video camera that is connected to a Windows Vista-based computer ...
	(938315) - Fixes a problem that occurs when you have a USB video camera that is connected to a Windows Vista-based computer. Specifically, the camera displays a blue screen or a black screen ... http://support.microsoft.com/kb/938315
•	A USB device no longer works on a Windows Vista-based computer after ...
	(948643) - Fixes an issue in which a Bluetooth device does not work on a Windows Vista-based computer after you resume the system from standby (S3) or from hibernation (S4). http://support.microsoft.com/kb/948643
•	The "Allow the computer to turn off this device to save power" power ...
	(930312) - In the Power Options dialog box, expand USB settings, and then expand USB selective suspend setting. If you want to enable Windows Vista to turn off the USB root hub when the ... http://support.microsoft.com/kb/930312
•	In Windows Vista, a USB device may lose data if you right-click the ...
	(940508) - Fixes a problem that occurs if a USB device uses the NTFS file system. To work around this problem, use the Safely Remove Hardware item in the notification area to remove the ... http://support.microsoft.com/kb/940508
•	On a Windows Vista-based or Windows Server 2008-based computer, you ...
	(958309) - Resolves the problem in which you may have to wait five seconds for a USB device to work if the USB selective suspend setting is enabled. http://support.microsoft.com/kb/958309

•	A USB keyboard does not work after you restart a Windows Vista-based ...
	(945680) - Fixes a problem in which a USB keyboard does not work on a Windows Vista-based computer that has an NVIDIA 680i motherboard installed. A yellow exclamation mark appears next to the ... http://support.microsoft.com/kb/945680
•	You Receive a "USB Device Not Recognized" Error Message When You ...
	(318773) - When you resume your computer from standby or hibernation, you may receive a "USB Device Not Recognized" error message. This error message occurs only if USB/PS2 combination ... http://support.microsoft.com/kb/318773
•	Some removable USB cartridge disk drives are not recognized as ...
	(955561) - Some removable USB cartridge disk drives are not recognized as available backup destinations by the built-in backup application in Windows Vista http://support.microsoft.com/kb/955561
•	Windows Vista does not recognize an external USB optical disc drive ...
	(944292) - Describes a problem in which Windows Vista does not recognize an external USB optical drive when you reconnect the optical disc device to the computer. Provides a hotfix to resolve ... http://support.microsoft.com/kb/944292
•	A USB-connected Portable Media Center device no longer works after you ...
	(935368) - Describes a problem in which a USB-connected Portable Media Center device is not recognized after Windows Vista wakes from sleep. Therefore, the device no longer works. To work ... http://support.microsoft.com/kb/935368
•	The Safely Remove Hardware feature and the Windows Explorer "Eject ...
	(936824) - Fixes a problem that may occur when you do not use iTunes to eject an iPod that uses a USB connection in Windows Vista. In this scenario, you may experience data corruption on the ... http://support.microsoft.com/kb/936824

•	Battery power may drain more quickly than you expect on a Windows ...
	(938725) - In the Power Options dialog box, expand USB settings, and then expand USB selective suspend setting. If you want to enable Windows Vista to turn off the USB root hub when the ... http://support.microsoft.com/kb/938725
•	You cannot access a locked Sony USB hard disk drive in Windows Vista
	(929705) - Describes a problem that occurs because the device sends an incorrect status code to Windows Vista. To work around this problem, unlock the device before you try to access it. http://support.microsoft.com/kb/929705
•	A computer that is running Windows Vista appears to sleep and then ...
	(927821) - Describes a problem that may occur when you try to put the computer to sleep. This problem occurs when you use certain USB devices with a UHCI host controller. Provides two ... http://support.microsoft.com/kb/927821
•	Maximum size of USB transfers on various operating systems
	(832430) - Summarizes the maximum transfer sizes for different types of USB transfers on different Windows operating systems and USB host controllers. http://support.microsoft.com/kb/832430

•	Windows Vista may not use the correct keyboard layout when you connect ...
	(927824) - Describes a problem that occurs if Windows Vista cannot identify a 106/109 key USB keyboard or a 10 key USB keyboard. http://support.microsoft.com/kb/927824
•	There is no longer any audio playback after you unplug a USB audio ...
	(912176) - Describes the problem where there is no longer any audio playback after you unplug a USB audio device from a Windows Vista-based computer. Provides a workaround for this problem. http://support.microsoft.com/kb/912176
•	Error message when a portable Windows Vista-based computer that has an ...
	(945577) - 928631 (http://support.microsoft.com/kb/928631/ ) A USB device may no longer work correctly after Windows Vista ... http://support.microsoft.com/kb/945577
•	The audio from a USB speaker is distorted after you connect an ...
	(943599) - Describes a problem in which the audio from a USB speaker becomes distorted after you connect an additional USB device to a Windows Vista-based computer. http://support.microsoft.com/kb/943599
•	Stop error when a Windows Vista-based or Windows Server 2008-based ...
	(956388) - Fixes an issue in which you receive a Stop error when a Windows Vista-based or Windows Server 2008-based computer enters sleep mode: "Stop 0x000000FE BUGCODE_USB_DRIVER." http://support.microsoft.com/kb/956388
•	Recording quality is poor when you use a USB microphone on a Windows ...
	(933433) - When you record audio by using a USB microphone on a computer that is running a 64-bit version of Windows Vista, you may find that the quality of the recording is poor. http://support.microsoft.com/kb/933433
•	USB devices may stop functioning on a Windows Server 2008 or Windows ...
	(968551) - Describes a problem in which USB devices may stop functioning on a Windows Server 2008 or Windows Server Vista SP1-based computer. http://support.microsoft.com/kb/968551

•	When you install update 938371 from Windows Update, you may lose ...
	(952941) - Describes a problem in which you may lose access to the USB mouse or the USB keyboard on a computer that is running Windows Vista when you install update 938371 from Windows Update http://support.microsoft.com/kb/952941
•	Printers that use ports that do not begin with COM, LPT, or USB are ...
	(302361) - Printers that use ports that do not begin with COM, LPT, or USB are not redirected in a ... Windows Vista Ultimate 64-bit Edition; Windows Vista Business; Windows Vista Business 64-bit ... http://support.microsoft.com/kb/302361
•	After you connect an external hard disk drive or a USB flash drive to ...
	(929521) - Describes a problem that may occur when you use an external hard disk drive, a memory key, or a flash drive in Windows Vista. Provides a workaround. http://support.microsoft.com/kb/929521
•	A USB drive may not appear in the Windows Connect Now Flash ...
	(927841) - Windows Connect Now (WCN) does not recognize NTFS USB drives when you save network settings in Windows Vista. A workaround is provided. http://support.microsoft.com/kb/927841
•	Windows Vista-based computer may stop responding when you install or ...
	(942693) - Resolves a problem in which Windows Vista-based computer may stop responding when you install or uninstall some update packages for USB or HID component and then restart the ... http://support.microsoft.com/kb/942693
•	Windows CE USB Serial Host Driver (Wceusbsh.sys) Not Available On ...
	(968204) - Applications which depend on functionality provided by Wceusbsh.sys to communicate with Windows CE or Windows Mobile devices do not work on Windows Vista. Microsoft recommends that ... http://support.microsoft.com/kb/968204
•	Error message when you connect your Zune device to a computer: “USB ...
	(935420) - USB Device Not Recognized. One of the USB devices attached to this computer has ... For more information about the latest Windows Vista service pack or about the latest ... http://support.microsoft.com/kb/935420

•	The Safely Remove Hardware feature does not stop power from being ...
	(971899) - Describes an issue after you click Safely Remove Hardware, a USB device is still powered on in Windows Vista. http://support.microsoft.com/kb/971899
•	On a Windows Vista-based computer, the Smart Card Resource Manager may ...
	(951373) - Fixes a problem in which the Smart Card Resource Manager may stop responding. Occurs if a USB hub is disconnected from the computer while an application is communicating with a ... http://support.microsoft.com/kb/951373
•	Stop errors occur on a Windows-based computer that has 2GB or more of ...
	(925528) - 941600 (http://support.microsoft.com/kb/941600/) Cumulative update rollup for USB core components in Windows Vista http://support.microsoft.com/kb/925528

	You receive an error message if you try to install a USB device on a ...
	(940267) - Describes that you receive an error message if you try to install a universal serial bus (USB) device on a Windows Vista-based computer that was upgraded from Windows XP. http://support.microsoft.com/kb/940267
•	If you reconnect a removable storage device to a Windows Vista-based ...
	(943986) - On Windows Vista-based computer, you connect a removable storage device, such as a USB device, to the computer. After you do that, Windows Vista assigns a drive letter to the ... http://support.microsoft.com/kb/943986
•	USB devices do not automatically recover from an overcurrent condition ...
	(955446) - Fixes a problem that you encounter on a Windows Vista SP1-based or Windows Server 2008-based computer when an overcurrent condition occurs on connected USB devices. http://support.microsoft.com/kb/955446
•	The Microsoft Pharos iGPS 500 device and the Navation GPS 168 device ...
	(894511) - ... then see the appropriate section for either “USB Driver for iGPS-360 and iGPS-500 for Windows 98/ME/2000/XP/Vista” or "USB Driver for iGPS-360 and iGPS-500 for Windows Vista 64 ... http://support.microsoft.com/kb/894511
•	Cannot skip Autocheck at startup with USB keyboard
	(240658) - When you start your Windows 2000-based, Windows XP-based, or Windows Vista-based computer, you may be unable to skip the Autocheck process by pressing any key when you receive the ... http://support.microsoft.com/kb/240658

•	Your USB audio device does not function correctly, and Device Manager ...
	(957080) - Your USB audio device does not function correctly, and Device Manager shows a yellow exclamation mark on a computer that is running Windows Vista Service Pack 1 or Windows Server ... http://support.microsoft.com/kb/957080
•	Windows Vista or Windows 7 no longer starts, and the Startup Repair ...
	(934540) - Describes how the Startup Repair tool does not find a corrupted master boot record when a USB flash drive is connected to the computer. http://support.microsoft.com/kb/934540
•	Stop error when you resume a Windows Vista-based computer that is ...
	(954029) - Stop error when you resume a Windows Vista-based computer that is connected to a USB optical disc drive from standby "STOP: 0x000000E4" or "STOP: 0x0000000A" http://support.microsoft.com/kb/954029
•	You do not receive notification when the USB bus is overloaded on a ...
	(936515) - On a Windows Vista-based computer that uses certain ATI chipsets, you do not receive notification when the USB bus is overloaded. For example, you do not receive notification if ... http://support.microsoft.com/kb/936515
•	Message when you connect a Casio digital camera to the USB port on a ...
	(934332) - Describes the problem in Windows Vista where you cannot access photo data when you connect a Casio digital camera to the USB port. A resolution is provided. http://support.microsoft.com/kb/934332
•	USB 2.0 high-speed devices are recognized as full-speed after you ...
	(972485) - Fixes a problem in which high-speed USB 2.0 devices that are connected to a computer that is running Windows Vista or Windows Server 2008 are recognized as full-speed devices after ... http://support.microsoft.com/kb/972485
•	Windows Management Instrumentation may not correctly report ...
	(936162) - When you do this, WMI may not correctly report information about certain USB disk devices ... local time, use the Time Zone tab in the Date and Time item in Control Panel. Windows Vista ... http://support.microsoft.com/kb/936162
•	An external USB storage device may not appear in the Safely Remove ...
	(937454) - An external USB storage device may not appear in the Safely Remove Hardware list in the notification area in Windows Vista http://support.microsoft.com/kb/937454

•	The CPU usage of a high-speed USB 2.0 audio device that is connected ...
	(953228) - You connect a high-speed USB 2.0 audio device to a computer that is running Windows Server 2008 or Windows Vista. When you operate the USB audio device, you notice that the CPU ... http://support.microsoft.com/kb/953228
•	Error message when you connect a portable Windows Vista-based computer ...
	(934374) - Resolves a problem in which a "Stop 0xFE" error occurs in the USB driver when a Windows Vista-based computer is connected to a docking station. This error occurs if a USB camera is ... http://support.microsoft.com/kb/934374
•	You may be unable to hear the audio from a newly connected USB audio ...
	(928596) - Describes a problem where a newly connected USB audio device does not play audio in Windows Vista Media Player 11 until you restart Windows Vista Media Player 11. http://support.microsoft.com/kb/928596
•	Troubleshoot failure to find new mouse connected to your USB port
	(223256) - To troubleshoot USB device problems in Windows 7 or in Windows Vista, follow the instructions in the "Troubleshoot USB device problems" topic in Windows Help and Support. http://support.microsoft.com/kb/223256
•	You have problems after you resume a Windows Vista-based computer from ...
	(929734) - When you connect a USB device, you receive a "Stop 0x7e" error message that resembles ... If there is some reason why you cannot install the latest Windows Vista service pack, the ... http://support.microsoft.com/kb/929734

•	How to use Windows Connect Now to configure the wireless connection ...
	(962966) - Windows Vista instructions. Plug a USB flash drive into a USB port on your computer. http://support.microsoft.com/kb/962966

•	A digital still camera is not recognized in Windows Vista or in ...
	(927836) - Describes a problem that occurs if the camera uses the Microsoft Windows Image Acquisition (WIA) standard to transfer pictures to the computer. To resolve this problem, configure ... http://support.microsoft.com/kb/927836
•	When you establish a dial-up connection on a Windows Vista-based ...
	(956502) - Describes a problem that occurs if a Windows Vista-based computer that uses a USB modem device to establish a dial-up connection resumes from standby. http://support.microsoft.com/kb/956502
•	Error message when you try to install Windows Vista: "Windows is ...
	(938984) - Describes the error message that occurs when you try to install Windows Vista. This issue occurs when you set USB removable device as the start device. A work around is provided. http://support.microsoft.com/kb/938984

07/23/2010

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